This policy explains how Cutting Edge Spraying ("we", "us") collects, uses and protects your personal information when you use this website. We are committed to handling your information responsibly and in line with UK data protection law.

What information we collect

When you contact us or request a quote through this website, we may collect:

• Your name
• Your email address
• Your phone number (if you provide it)
• Details of the work you are enquiring about, including any preferred dates
• Any photographs you choose to upload to help describe the work

We collect the information you actively provide through the quote request form. We also use cookies for advertising measurement, but only if you agree — see “Cookies & advertising” below.

How we use your information

We use the information you provide solely to:

• Respond to your enquiry and prepare a quotation
• Arrange and carry out any work you go on to book
• Contact you about your enquiry or booking

We do not use your information for marketing, and we do not sell, rent or share it with third parties for their own purposes.

Our lawful basis

We process your information because it is necessary to respond to your request and to take steps to enter into, or perform, a contract with you for our services. Where you send us photographs or additional details, you do so voluntarily to help us understand your enquiry.

How your information is stored

Quote requests are stored securely in the website's database, and a notification is sent to our business email address (info@cuttingedgespraying.co.uk) so we can respond. Access to this information is restricted to us. The website is served over a secure (HTTPS) connection.

How long we keep it

We keep enquiry and customer information only for as long as necessary to deal with your enquiry and any resulting work, and to meet our legal and business record-keeping obligations. When it is no longer needed, it is deleted.

Cookies & advertising

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to understand how visitors found us. The pixel sets cookies and shares limited information (such as pages visited and whether you submitted an enquiry) with Meta Platforms Ireland Ltd.

The pixel only loads if you click “Accept” on the cookie banner shown when you first visit. If you decline, no advertising cookies are set and no information is shared with Meta. You can change your mind by clearing your browser’s site data for this website, which will make the banner appear again. Aside from this, the website does not use tracking or analytics cookies.

Your rights

Under UK data protection law you have the right to ask us to:

• Confirm what personal information we hold about you and provide a copy
• Correct any information that is inaccurate
• Delete your information where there is no ongoing need to keep it
• Restrict or object to how we use your information

To make any of these requests, please email us at info@cuttingedgespraying.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have handled your information.

Contact

If you have any questions about this policy or how we handle your information, please contact us at info@cuttingedgespraying.co.uk.